Fixing Not Working or Not Available

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TP Link is the most trusted brand that produces the best network products such as routers, modems and range extenders. These routers are available on the market and on the Internet at a very affordable price, and users can easily configure these routers.

What is

If you are using a wireless router TP-Link, which usually uses the standard IP, you can also access the admin console at

The first time you try to log in to the router you will be prompted to enter your default username and password, if this is your first time. The default username and password is “admin”. Enter admin in both fields and you will be redirected to the router administration page.

However, if you have changed this login data before, you will have to use it otherwise you will not be able to log in.

Fortunately, if you forget it, you have nothing to worry about. All you have to do is reset the router to factory defaults and later log in with a username and password.

Use the following IP addresses

Some users may encounter a “ does not work” error when trying to configure their router. Fortunately, the solution to this problem is not that difficult and the only thing users need to do is change the address they enter in the URL string.

Therefore, if the first URL does not work, users should enter one of the following IP addresses “” and “”. These are the default IP addresses that TP-Link routers use and can also be changed after login.

However the solution to the “ does not work” problem is simply to replace the URL. Later users can change everything from a WiFi password to a Wi-Fi name in the admin panel.

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Reboot the modem with WiFi disconnected

One solution that several affected users found effective was to disable the WiFi function of the router and go to the setup screen when the modem/router is connected using a LAN cable. Here is a quick guide on how to do this:

  • Look at the back of the router and press the Wi-Fi button to turn it off. Each model has its own configuration but most TP-Link models have a physical button that you can use to turn off the Wi-Fi feature. Just press this button and restart the modem or router.
  • Connect your computer to your router/modem using an Ethernet (LAN) cable.
  • Type or in the browser navigation bar, press Enter and see if you can access the configuration screen of the router/modem.
  • When you are finished with the modem/router setup screen, press the wireless button again and disconnect the LAN cable from the notebook/computer.

If you are not sure why isn’t working, contact customer support to solve the problem. Call Customer Support at 888-966-0848 any time.

Hopefully after that you will be able to solve the problem you have encountered. Make sure you correctly copy the IP address I gave you above into the address bar of your browser. If the problem persists, you should contact your network administrator to solve the problem.

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