How To Fix: Jumping Mouse Scroll Wheel on Windows 10

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The scroll wheel of the “Jump” mouse normally appears while the user scrolls down with the mouse. It appears on PCs and laptops and is not exclusive to a particular version of the Windows operating system. When you scroll down the page, the page or anything that can be scrolled up goes up a few pixels and it can be very annoying.

The optical wheel is part of the scroll wheel in the upper middle of the screen. For your finger, it’s just a rubber wheel with a mechanical impact. A part of the optical wheel to which it is attached is housed in a U-shaped plastic housing and uses a rotary switch. Other models use a plastic slot wheel and an optical slot sensor as well as an LED for encoders and decoders (infrared). It counts both steering and steps when you move the wheel. He knows in which direction you turn the wheel by closing and opening the contacts, depending on how it is moved, different times, and the same goes for optical pulses that start at different times in the same way.

This may not seem like a big problem, but it bothers users. There were many different ways to solve the problem, and some of them were praised as effective by the online community. We have collected such methods in this article, so be sure to follow them carefully.

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Check the basics

Before trying anything more complicated, start with these basic troubleshooting techniques:

  1. Restart your computer.
  2. Clean the wheel of dirt. If necessary, unplug the mouse and use a drop of isopropyl alcohol on a cotton swab.
  3. If possible, connect the mouse to another USB port on your computer.
  4. If you are using a wireless mouse, replace the mouse batteries. Old batteries can cause irregular behaviour before they completely die.
  5. Try scrolling through another program. Microsoft notes that some programs have problems with scroll wheels, so test the wheel in a program like Notepad or Word.

Uninstalling the mouse driver

We recommend that you uninstall the mouse driver from the device manager and let Windows automatically reload it. Follow these steps:

  1. Right-click on the Start menu and select Device Manager.
  2. Expand the Mouse and other pointing devices section, right-click on the device and select Properties.
  3. On the Drivers tab, select Uninstall Device.
  4. Restart your computer under Windows to reload the mouse driver.


I hope that one of the patches will solve your Windows 10 mouse or touchpad problems. The Windows Update system always has a chance to destroy something somewhere. Microsoft’s relaxation of previously strict Windows update rules can only help end users. If a buggy update is not automatically installed, you are more likely to avoid time-consuming mouse errors.

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