Last Updated on October 8, 2020
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This error usually comes out of nowhere, and users report that one day they just launched Microsoft Office and turned on. However, this error message prevents them from opening Microsoft Office applications such as Word, Excel, PowerPoint, etc.
There are several different things that can cause this error and most of them are quite easy to fix if you are one of the lucky ones. Otherwise, you may need some extra work on the solution, but we still think you will fix the problem before you get to the end of this article!
Remove and reinstall Microsoft Office Starter 2010.
If Word Starter 2010 or Excel Starter 2010 does not open, uninstall and reinstall Microsoft Office Starter 2010:
- Click Start (or Start> Run in Windows XP).
- Type appwiz.cpl and press Enter.
- Warning Do not uninstall Microsoft Office 2010 from the list of installed programs. You will need it to reinstall Microsoft Office Starter 2010.
- Click Microsoft Office Starter 2010, and then click Uninstall (or Uninstall in Windows XP).
- Click Yes and follow the instructions to uninstall Office Starter 2010.
- To reinstall Office Starter 2010, click Start> All Programs> Microsoft Office 2010.
- Click “Extinguish”.
- Then click “Open”. This reinstalls Office Starter 2010.
If the error occurs again, you may need to perform a complete computer recovery to reinstall Microsoft Office Starter 2010. We recommend that you contact the computer manufacturer to discuss your options before doing so.
Repairing Microsoft Office
You can tame the incorrect Microsoft Office application by uninstalling and reinstalling Office. You can also use the Office recovery features built into Microsoft Windows. You can select and restore a separate Office program in the “Programs and components” section of the Windows Control Panel. Before performing this procedure, be sure to check if your running applications are working, so you can reboot your computer if Windows offers. To use this procedure in Microsoft Office product releases, you must have an active Internet connection.
Manually run a specific startup file
This solution may seem strange, but it is easy to understand and make. The best thing is that sometimes it solves the problem, which makes this method so important that we include it in the article. Basically, you need to find the file, run it and let it do its job. Sounds simple enough!
- Find the file you want to run in the place below. Note that this is the default location of the file and it will be saved there by default no matter where you installed Office. If you can’t follow the path below, this solution probably doesn’t apply to your scenario.
- C: \ Program Files (x86) \ Common Files \ Microsoft Shared \ Virtualization Handler \ CVH.exe
- Run this file and wait until the process is complete. At the bottom you should see two options: pause and close. Then click “Close” to close this window, reboot your computer and see if the problem persists.
Problems with updates
Microsoft provides regular updates for Windows as well as for Office applications. This also applies to manufacturers of other hardware and software that are part of the functionality of your computer. If your Office applications stop working immediately after an update is installed, you may have a conflict or problem caused by a patch designed to fix or improve your software. Visit the user forums of Microsoft products to see if anyone reports the same issues as you and find another update that will solve the problem.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.