How to Resolve Outlook Error 0x80004005: “The Operation Failed”

Last Updated on August 29, 2021



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If you encounter Outlook Receive Error 0x80004005, read on to learn how to fix the problem. This guide provides instructions on how to fix the “Receive Error (0x80004005) – Operation Failed” error in Outlook (Outlook 2007, Outlook 2010, Outlook 2013, or Outlook 2016) sending/receiving history.

Outlook error “0x80004005” can occur in any version of Outlook (2003, 2007, 2010, or 2013) and usually means that Outlook PST data file or Outlook profile has been corrupted or corrupted due to power failure, hard disk corruption, or other unknown reasons.

What causes Outlook error 0x80004005: “Operation failed”?

Malicious attacks: any type of malicious attack on PST files or other Outlook files can cause various abnormal behaviors, including this error.

Missing or corrupt registry keys: Registry keys are used to store information and settings for programs, user settings, hardware devices, operating system configurations, etc. Any damage to the keys may affect the proper functioning of the system. Any key corruption may affect the proper functioning of MS Outlook, resulting in this error.

Script blocking by anti-virus software: This usually occurs due to incorrect detection and reporting by anti-virus software. This is the most common case with Norton Antivirus. Most antivirus programs have a feature called “script blocking”.

When an application on your computer tries to run a script from a .bat or .reg file, the script blocking feature is activated to check the file for malicious code. If malicious activity is detected, an immediate attempt is made to prevent the script from running.

How to repair the Outlook error 0x80004005: Operation failed?



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Launch Outlook in safe mode

  1. Press Windows + R, type outlook /safe, and press Enter or press OK to open MS Outlook in safe mode.
  2. Go to File > Options, and then click Add-Ins.
  3. To disable add-ins, select COM add-ins, and then click the “Go to…” button below.
  4. Now deactivate all add-ins in the COM Add-ins dialog box and click “OK”.
  5. Now close Outlook in safe mode and open it again in normal mode.
  6. Check Outlook. If the error is fixed, activate one add-in after another and make sure that Outlook detects the error.

Incompatible or faulty add-ons can also cause some Outlook errors and performance problems. To check if the Outlook add-in is causing Outlook error code 0x80004005, you can run Outlook in safe mode. If you still get the same error, move on to the following solution.

Restore or reinstall MS Office

  1. Open the Control Panel and click Uninstall Program.
  2. Select Microsoft Office, then click Edit
  3. Select Repair and click Continue.
  4. Then wait for the restore process to complete. Then open Outlook and check if the error is fixed.
  5. If that doesn’t work, try reinstalling MS Office.

If the Outlook program files are corrupted, you may experience problems and errors with Outlook. To solve this problem, you can restore the MS Office installation through the Control Panel or reinstall the MS Office program.

Creating a new Outlook profile

  1. Open the Control Panel and select View by small icons.
  2. Click on Mail and then on View Profiles.
  3. Click ‘Add…’ to add a new profile.
  4. Name it MyNewProfile and click OK.
  5. Finish setting up the account and set MyNewProfile as the default profile.

A corrupted Outlook profile can also cause an Outlook error 0x80004005. The solution is to create a new Outlook profile.



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Frequently Asked Questions

  1. Uninstall the antivirus software.
  2. Disable the script blocking feature in Norton Antivirus.
  3. Disable the new email notification feature in MS Outlook.
  4. Check your system for virus infections.
  5. Clean up your registry.
  6. Create a new user account and delete your old account.

This problem can occur if the file required for Windows product activation (WPA) is corrupt or missing. This behavior occurs when one or both of the following conditions are met: a third-party backup program or antivirus program interferes with the installation of Windows XP.

  1. Make sure that Outlook is in compatibility mode.
  2. Update Outlook.
  3. Create a new user profile.
  4. Reboot Windows.

The Outlook "Operation Failed" error message that occurs when you add attachments may be caused by conflicting applications, such as antivirus software, etc. To check this, you can restart Windows or use safe Windows mode, which may solve the problem. Reboot Windows or start Windows in safe mode with network support.