How to Troubleshoot Netflix Error UI-122 Issue

Last Updated on February 25, 2022



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However, on rare occasions, certain problems may occur during viewing. For example: “There was an error on Netflix. Try again in 56 seconds” is one of many error messages you may encounter as a subscriber while watching your favorite show.

In the rest of this article, I’ll explain what causes this error and offer you some quick solutions to help you deal with it and have fun.

What causes Netflix UI-122 error?

How to resolve the Netflix UI-122 error?



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Restart your home network and check the signal strength

  1. Turn off the console and unplug the power cord to make sure all temporary configurations (including the Internet) are removed.
  2. Unplug the router for about 2-3 minutes.
  3. Reconnect the router to the network and wait until the LEDs turn green, indicating a successful connection.
  4. Turn on the console and try accessing Netflix again. See if the error has been fixed.

Changing your DNS settings

  1. Try changing your device’s DNS settings to use Google DNS and see if that solves the problem.
      • DNS settings: Manual
      • Primary DNS server: 8.8.8.8
      • Secondary DNS Server: 8.8.4.4
  2. After changing your DNS settings, save any changes and restart your router before accessing Netflix again.

Reinstall the Netflix app

  1. Select Applications -> Movies/TV -> Netflix -> Download.
  2. Once Netflix is finished downloading, select Start.
  3. Log in to your Netflix account and try streaming again.
  4. You may first be prompted to sign in to your PlayStation Network (PSN) account.



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Frequently Asked Questions

  1. Turn off your device.
  2. Disconnect your modem and router and wait 30 seconds.
  3. Reconnect the modem and wait for the new lights to turn on.
  4. Connect the router and wait until the new lights start flashing.
  5. Turn on the device and try using Netflix again.

  1. Router error.
  2. Weak Wi-Fi signal.
  3. Broken Netflix app.
  4. DNS server is unreachable.
  5. Limited internet connection.

  1. Change your DNS settings.
  2. Reinstall the Netflix application.
  3. Restart your home network and check the signal strength.