How to Troubleshoot System Restore Error Code ‘STATUS_WAIT_2’ on Windows 10

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If you are getting the error message STATUS_WAIT_2 with code 0x80070002 when trying to create a system image backup using System Restore in Windows 10, this article should help you. In this article, we will identify the possible causes and suggest suitable solutions to help you solve the problem.

What causes the system restore error code “STATUS_WAIT_2”?

• Corruption in personal subordinate files: The most common cause of this error code is a corrupted system recovery utility.
• System recovery failure: Keep in mind that system recovery for Windows 10 is no longer supported or under development, and Microsoft will probably not include this utility in future releases because competitors have better products.
• Windows 10 crash: This bug appeared to be caused by a strange Windows 10 crash that creates a permanent guest account (DefaultUser0) that the backup utility uses instead of the active account (with administrator access).
• Operating system corruption: In some cases, this error message appears due to severe damage to the operating system that cannot be repaired with the included utilities.

How can I fix the system recovery error code ‘STATUS_WAIT_2’?

Launch the SFC tool

1. Open the command line (Admin) with administrative privileges.
2. Type “SFC/scannow” in the command line window and press Enter.
3. Once the SFC scan is complete, you can restart your computer.
4. After the boot process is complete, you can try to run the system restore again.

Deleting Windows update files

1. Press Windows + R to open a command window.
2. In this window, type “MSC” and click OK. Cancel the UAC warning and accept it (if it appears).
3. Now, in the Services Control Panel, right-click on the Windows Update option and select Suspend.
4. Open Windows Explorer and navigate to the “C:\NWindows” folder.
5. Find the “Software Distribution” folder, delete it and restart your computer.

Utilize the CHKDSK utility

1. Log on to the command line but with administrator privileges {command line (Admin)}.
2. Type “chkdsk/ F/ R” and press the Enter key.
3. Press the Y key followed by the Enter key to use the CHKDSK function the next time you reboot.
4. Close the command line interface and reboot the computer.
5. You can then try restoring the system.

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