How to Troubleshoot “The Spotify Application is Not Responding” Error Message

Last Updated on March 18, 2022



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Many users have reported that the Spotify app is not responding on their computers. From one concerned music lover to another, we feel for you. That’s what this article was written for – to help you get back to listening to your favorite songs without any problems.

So, let’s find out why Spotify isn’t responding on Windows and how to fix it.

What causes the “Spotify app not responding”?

  • An error in the app.
  • Lack of updates.
  • Faulty network connections.
  • Bluetooth connectivity issues.
  • Failures on the Spotify side.

How to solve the “Spotify app not responding” problem?



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Allow Spotify to run under a firewall

  1. Enter Security in the search box and select Windows Security.
  2. Click the Virus and Threat Protection tab, and then click Manage Settings.
  3. Scroll down to find exceptions and click Add or remove exceptions.
  4. Click Add Exception and select Folder. Then add the Spotify folder as an exception.

Reinstalling Spotify yourself

  1. On your keyboard, press the Windows logo key and R at the same time, then type %appdata% and press Enter.
  2. Right-click the Spotify folder and select Uninstall.
  3. Go to the Spotify website to download the latest version of Spotify and reinstall it.

Forcing Spotify to stop in Task Manager

  1. Press Ctrl + Shift + Escape on your keyboard to open Task Manager.
  2. Click Spotify, and then click End Task. If you have multiple recordings, make sure you click on all the listed tasks.
  3. Open Spotify again and see if the problem is fixed.



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Frequently Asked Questions

  1. Run a virus scan.
  2. Update the operating system.
  3. Delete the temporary files.
  4. Update the drivers.
  5. Use the built-in troubleshooting tool.
  6. Run a test scan of your system files.
  7. Use a clean boot.

  1. An error in the app.
  2. Lack of updates.
  3. Failures on the Spotify side.
  4. Faulty network connections.
  5. Problems with the Bluetooth connection.

  1. Enter Security in the search box and select Windows Security.
  2. Click the Virus and Threat Protection tab, and then click Manage Settings.
  3. Scroll down to find exceptions, and then click Add or remove exceptions.
  4. Click Add Exception and select Folder. Then add the Spotify folder as an exception.