Applications cannot be downloaded or installed from the Windows store in Windows 10

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I recently tried to install an application on my Windows PC, but it failed. If the Windows Store applications are not downloaded or installed on your Windows 10/8 computer, you can try to download or install the applications successfully. This message helps you even if it installs at about 50% and stays on it – with or without error code. The error message could look like this:

Something happened and this application could not be installed. Please try again.

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Applications can’t be downloaded or installed from the Windows store

After hours of searching, I found the solution to the problem was pretty simple, so I thought I’d share it here. There are several reasons for this. I will list them all so you can try all the options and see which one suits you best.

1] Windows firewall is disabled

If Windows firewall is disabled, you cannot install the application from the Windows store. You must therefore first check whether the Windows firewall is disabled or not. To access it, type Firewall in Start Search and click on the result to open it. You can also navigate as follows – Control PanelAll items in Control PanelWindows Firewall Control Panel. Here, you have to make sure it’s on.

If, for any reason, you cannot enable Windows Firewall, open the Service Manager and verify that the Windows Firewall service is complete. Type services.msc, click Services, and then search for the Windows firewall. Now make sure the service is set to Automatic and Start.

2] Wrong date and time

If you set the wrong date and time on your computer, you experience problems installing applications from the Windows store. You may even receive a message:

The time setting on your PC may be incorrect. Access the PC settings, make sure the date, time and time zone are set correctly, and try again.


Make sure you have the correct date and time. You can change it using the Regional Settings in the Control Panel.

3] The license on Windows Store is not synchronized

If the license on Windows Store is not synchronized correctly, you cannot install applications on your Windows computer. To synchronize it manually:

  • Go to Windows Store
  • Press Windows + C
  • Open Settings
  • Select Application Updates
  • Sync Licenses

Now reboot the system and try downloading again.

4] Change your Internet connection and see

Change your Internet connection and check. For some strange reason, we know it helps. So if you’re using a wired broadband connection, use WiFi and watch – or vice versa.

5] Reset the Windows store cache

You can reset your Windows store cache and try downloading or installing the application.

Windows 10 Store Apps Troubleshooter is an excellent integrated tool from Microsoft that can help you solve installation problems. Maybe you should just drop it and see if it helps. This automatic tool helps you if your Windows 10 store does not work.

6] Restart in selective boot mode

To restart the system in selective boot mode or clean boot state.

  • On the desktop, press Windows + R. This opens the runtime window.
  • Enter MSConfig and press Enter.
  • On the General tab , disable to Load start items.
  • Under Services, select Hide all Microsoft services and click Disable all.
  • Restart the system now and try reinstalling it
  • Update Windows 10/8 PC

To update the PC, also known as the repair facility, follow this article to update Windows 10 or Windows 8.

TIP: This article will help you if you are unable to update Windows Store Apps.

We have already written some articles that will help you solve problems with Windows Store applications:

  1. Windows application troubleshooting
  2. Bugs 0x80073cf9 Installing applications from Windows store
  3. Error code 0x8024600e Attempting to install or update Windows store applications
  4. Crash & freeze random Windows applications
  5. Windows store applications crash in Windows, by running uninstallation with PowerShell
  6. Reset Windows memory cache in Windows
  7. Windows applications do not work – Repair Windows applications
  8. Windows tiles do not work.

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