How to Repair ‘Your TV Does Not Support this Program’s Content Protection’ Issue

When using your DirecTV, you may sometimes encounter the following problem: Our TV does not support content protection for this program. You are prompted to replace your TV’s HDMI cable with a component cable to watch the program. In some situations, some people often try to turn their receivers off and on.

In this article, we will discuss all the causes of this problem and possible ways to fix it.

What causes the message “Your TV does not support content protection for this program”?

  • 1080p error
  • TV and receiver in error state
  • AT&T servers are not working
  • The connection cable is not claimed

Here’s how to fix the “Your TV does not support content protection for this program” error?


Reboot your TV

Sometimes a residual electrical charge builds up on your TV screen, which causes it to malfunction and, consequently, these errors. To remedy the situation, try discharging the HDTV completely. To do this, unplug the TV for about thirty to forty seconds and then plug it back in. Turn the TV back on, and the problem should be solved. read more

How to resolve the “HDCP Unauthorized. Content Disabled” error in Roku

How to resolve the "HDCP Unauthorized. Content Disabled" error in Roku

When using Roku, some users encounter a purple screen with the error message “HDCP not allowed. Content Disabled.” This error is common and indicates that your device has lost HDCP acknowledgment.

HDCP stands for High-Bandwidth Digital Content Protection. But what does unauthorized HDCP content disabling mean? It is an anti-piracy protocol that is built into all standard HDMI cables.

What causes the “HDCP Unauthorized. Content Disabled” error on Roku

What causes the "HDCP Unauthorized. Content Disabled" error on Roku

Unsupported display type: it is possible that the settings of the display you are trying to stream with are not supported by the TV, causing this error. All TVs have a limit on the maximum resolution they support, as well as a limit on the maximum refresh rate. If this limit is exceeded by the Roku player, an error may appear due to lack of support. read more