How to Troubleshoot Netflix Error F7702-1003 on Firefox Browsers

Browser users seem to be getting a specific Netflix error code when they try to transfer content to their computer. “Oops, something went wrong,” the message reads.

Playback Error – A browser issue seems to be preventing Netflix from starting playback. Please make sure you are using the latest version of your browser.”

In this article, we will describe the best ways to fix Netflix error code F7702-1003.

What causes Netflix error F7702-1003?

  • Outdated browser
  • Bad Netflix cookies
  • Defective Firefox DRM module

How do I fix Netflix error F7702-1003?


Delete cookies and website data

  1. Open the Firefox browser > click the menu icon.
  2. Click on Options > Click on Privacy and Security in the left pane.
  3. Then click Delete Data under the Cookies and Website Data option.
  4. Select Delete again to complete the task.
  5. Then restart your Firefox browser for the changes to take effect.

Updating Mozilla Firefox

  1. Launch the Firefox browser > click the hamburger menu icon in the upper right corner.
  2. Click Help in the list > Select About Firefox.
  3. A small window will open. If an update is available, Firefox will automatically begin downloading and installing the update.
  4. You will then be prompted to restart Firefox for the update.
  5. If prompted by User Account Control (UAC), click Yes to grant administrator access.
  6. Your updated Firefox browser will open and you can start using it.

Reboot your computer

It is recommended that you simply turn your computer off and on again to update the system if there is a temporary data cache. You can then try downloading Netflix to check the problem again. This can be helpful for most users. read more