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If you try to connect to the Internet, the connection may fail when we initiate Troubleshooting and you receive this error message: The device or resource (DNS server) does not respond. The exact mistake would be:
Your computer appears to be configured correctly, but the device or resource (DNS server) is not responding.
Fix DNS problems
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DNS server does not respond
If you have DNS problems on your Windows 10/8/7 computer, there are few things you could try to fix.
Before starting, save your router settings and update your router firmware. For more information, refer to the router manual.
1] The first attempt is to change the DNS server address manually. Follow these instructions
- Go to Start and click Control Panel
- Open Network and Internet and go to Network and Sharing Center.
- Click Change adapter settings
- You now see the list of network adapters. Select the network adapter you are using, right-click it and open Properties.
- Then click Internet Protocol Version 4 (TCP/IPv4)
- You see Internet Protocol Properties
- Select Select Use the following DNS server address :
- Enter the preferred DNS address : 208. 67.67.222.222
- Enter the other DNS address: 208.67.220.220
- Also check the Confirm output parameters box.
- Click OK and finish the operation.
Now you must now specify the same DNS address in the router configuration. Refer to the router manual for more information.
2] If this doesn’t help, you can try installing and configuring OpenDNS and see if it helps.
3] The next suggestion I have to make is to enter the physical address into the network adapter setting and see if it works for you. To do this-
- Go to Start and enter CMD and press Enter.
- At the command prompt (14), type
- Locate your network adapter
Then follow these steps-
- Click Expand and select Network Address.
- Select radial key Value
- Enter the physical address you noted previously (in my case it was 78-DD-08-F1-DF-B0) Remove hyphens if you enter for example 78DDDD08F1DFB.
- Click OK
- Restart the system.
See the manufacturer’s website now, find the appropriate drivers and update the drivers to see if this solves your problem.
4] The last suggestion I should make is to disable your firewall completely and see if it helps your connection.
Let’s hope something helps.
These resources may also interest you :
- How to clear the DNS cache from Windows
- Change DNS settings in Windows
- Manage browsing speed by changing DNS settings
- Poisoning and spoofing the DNS cache
- Check if your DNS settings have been compromised.
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