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For some users, the standard Xbox application does not pick up sound from the microphone connected to the PC. It doesn’t matter if a headset or standalone microphone is connected – the microphone will not work for group discussions or in the game. Affected users report that the microphone works well with other applications and that they can even hear other people in Xbox Party Chat.
This problem is different from what happens when affected users see the message “Your network settings are blocking group chat” with error code 0x89231906.
Here’s how the microphone works with the Xbox application on Windows 10
Clearing the application cache
Let’s start by troubleshooting the application itself. The dull nature of the Windows 10 Xbox application is similar to that of Windows Live in previous times. The application has many problems, both in terms of performance and design.
Microsoft seems to be trying to solve the problems, but so far without much success. Although most of the essential functions generally work as expected, this is not always the case.
The problem with any application is that at some point the cache builds up, and once that happens, some problems can occur.
For this reason, we recommend resetting the application services first. If that doesn’t help, try resetting the Xbox application to its default values.
Here’s what you need to do:
- Press the Windows + I key to open the settings.
- Select Apps.
- Expand the Xbox application and open Advanced Settings.
- Scroll down and click Reset.
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Try different audio formats for the party chat
Windows audio devices support a variety of audio formats. Sometimes incompatibilities with Windows drivers or audio software can affect audio playback or recording. To try different formats, follow these steps.
First, do one of the following:
- Select the Start button, type Control Panel, select Control Panel, and then select Sound.
- On the taskbar, right-click the sound icon (next to the date and time), and then select Playback Devices.
- Right-click the default device (it will be highlighted), select Properties, and then select the Advanced tab.
- Under Default Format, select the check box to change the audio format. If you have changed the format, check the playback by selecting Test.
- When you are finished, select OK.
Update your Xbox controller.
Many people don’t know that Xbox One controllers actually use software that needs to be updated occasionally. You must do this manually by connecting the controller to your Xbox One console, going to Settings > Kinect & Devices > Devices & Accessories, and then clicking the ellipse. If the latest software is installed, the message No updates available should be displayed. If you need to install an update, you will be prompted to do so.
Performing Audio Recording Troubleshooting
Before moving to more advanced repair strategies, we should test if your Windows 10 installation is not able to resolve the problem automatically. As several affected users have confirmed, this problem may be due to an incorrect recording configuration, which can easily be corrected by running the audio recording troubleshooting.
This built-in utility is designed to check your computer for common problems with audio recording devices and automatically apply a tested update when a working scenario is found. Several concerned users have confirmed that this process finally solved the problem without having to apply additional manual fixes.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.