What is Sur14_IEHelper.exe? Is it Safe or a Virus? How to remove or fix it

Updated April 2024: Here are three steps to using a repair tool to fix exe problems on your computer: Get it at this link

1. Download and install this software.
2. Scan your computer for exe problems.
3. Repair the exe errors with software tool

What is Sur14_IEHelper.exe?

Sur14_IEHelper.exe is an executable file from IE Helper by Iobit, with the Windows version 6.0.0.122 typically being around 525120 bytes. The .exe file could be a standard part of the software, but it's essential to verify if it's a legitimate application file or harmful malware/virus. Check its properties and origin to ensure its validity.

 

Recommended: Identify Sur14_IEHelper.exe related errors
(optional offer for Fortect)

 

Is Sur14_IEHelper.exe safe, or is it a virus or malware?

To check if Sur14_IEHelper.exe or any file is safe or a virus:

1. Verify its location: The legitimate path should be something like C:\Program Files\Iobit\IE Helper\Sur14_IEHelper.exe
2. Use Task Manager: Add "Image Path Name" in the columns to see the file location.
3. Use Microsoft's Process Explorer: Check the "Verified Signer" status. If it's "Unable to Verify," further investigation is needed. Not all legitimate processes have a verified signature, but no malicious ones do.

The most important facts about Sur14_IEHelper.exe:

• Name: Sur14_IEHelper.exe
• Software: IE Helper
• Publisher: Iobit
• Expected Location: C:\Program Files\Iobit\IE Helper\ subfolder
• Expected Full Path: C:\Program Files\Iobit\IE Helper\Sur14_IEHelper.exe
• SHA1: BF39699C6E915EEBEA108FB3A3B7CA907E73F9CF
• SHA256:
• MD5: 5765146415452fff67aa270d0d5bf56a
• Known to be up to 525120 bytes in size in Windows
• Version: 6.0.0.122
  

If experiencing issues with Sur14_IEHelper.exe, first verify its trustworthiness using Task Manager by checking its location and size.

If it seems suspicious and you suspect a virus, use a comprehensive security application to attempt removal. Since not all tools detect every type of malware, you might need to try multiple security programs.

If the virus affects the ability to delete Sur14_IEHelper.exe, boot into Safe Mode with Networking for a more secure environment, allowing you to run security scans and perform a thorough system analysis.

 

Can I remove or delete Sur14_IEHelper.exe?

Do not delete Sur14_IEHelper.exe if it's a safe file, as it could impact related programs. Keep your software and drivers updated to prevent issues.

If you suspect the file is malicious, perform a thorough system analysis with tools like Fortect or a reliable antivirus and malware remover. If these tools identify the file as harmful, they will help remove Sur14_IEHelper.exe and any associated malware.

If it's not a virus and you need to uninstall it, remove IE Helper via its uninstaller or the Add/Remove Program feature in the Windows Control Panel.

• 1. In the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then under Programs:
  o Windows Vista/7/8.1/10: Click Uninstall a Program.
  o Windows XP: Click Add or Remove Programs.

• 2. When you find the program IE Helper, click it, and then:
  o Windows Vista/7/8.1/10: Click Uninstall.
  o Windows XP: Click the Remove or Change/Remove tab (to the right of the program).

• 3. Follow the prompts to remove IE Helper.

 

 

Common Sur14_IEHelper.exe error messages

The most common Sur14_IEHelper.exe errors that can appear are:

• "Sur14_IEHelper.exe Application Error."
• "Sur14_IEHelper.exe failed."
• "Sur14_IEHelper.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
• "Sur14_IEHelper.exe is not a valid Win32 application."
• "Sur14_IEHelper.exe is not running."
• "Sur14_IEHelper.exe not found."
• "Cannot find Sur14_IEHelper.exe."
• "Error starting program: Sur14_IEHelper.exe."
• "Faulting Application Path: Sur14_IEHelper.exe."
• "Sur14_IEHelper.exe is not responding."
• "Access Violation at address [address] in module 'Sur14_IEHelper.exe'."
• "Sur14_IEHelper.exe has stopped working."
• "Cannot start IE Helper. A required component is missing: Sur14_IEHelper.exe"

 

.exe error messages related to Sur14_IEHelper.exe can arise during various instances: program installation, while running IE Helper software, during Windows startup or shutdown, or even while installing Windows. Recording the specific timing and context of these errors is crucial for effective troubleshooting.

 

How to fix Sur14_IEHelper.exe

Maintaining a clean and organized computer is crucial for preventing issues with Sur14_IEHelper.exe. This includes conducting regular malware scans, cleaning your hard disk with tools like cleanmgr and sfc /scannow, uninstalling unnecessary programs, managing auto-start programs through msconfig, and enabling automatic Windows updates.

Regular backups or setting recovery points are also important. If you encounter a major issue, check your recent actions and use the resmon command to identify problematic processes.

Rather than reinstalling Windows, consider repairing your installation or using the DISM.exe command. Tools like Fortect can help analyze the Sur14_IEHelper.exe process, identifying if it is spyware, malware, or a Trojan horse, while antivirus software can assist in removing such threats.

 

Download or reinstall Sur14_IEHelper.exe

Avoid downloading replacement exe files, like Sur14_IEHelper.exe, from download sites due to the risk of viruses. Instead, reinstall the main application associated with it, which is IE Helper, for a safer solution.

 

To set IE Tab in Chrome to always open at the website for CTI Navigator Web

IE Helpers include both Browser Helper Objects and Toolbar Add-Ons. A Browser Helper Object or BHO is a helper program that is associated with the Internet Explorer browser. Every time you open Internet Explorer all BHOs installed on your PC will be loaded and run along with the browser.

Operating system information

Sur14 IEHelper.exe errors can occur in any of the following Microsoft Windows operating systems:

• Windows 11
• Windows 10
• Windows 8.1
• Windows 7
• Windows Vista
  

RECOMMENDED: Optimize your computer and troubleshoot errors with this simple fix for Windows!