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Camtasia Studio is one of the most highly rated screencasting software for Windows 10, but like any software, it sometimes issues error messages. These error messages may appear to users when they install (or uninstall) the software, record videos or modify the result.
This manual explains how to troubleshoot the following Camtasia errors.
The Camtasia recorder displays the error: “Unknown error”.
Follow the following steps to reset Camtasia to solve the problem.
- Leave Camtasia and the Camtasia Recorder. Make sure they do not run in the Task Manager.
- Press Windows+R on your keyboard to open the Run window.
- Enter the following and click OK: regedit
- Scroll to (“##” is the version of Camtasia you are using): HKEY_CURRENT_USER\Software\TechSmith\Camtasia Studio\##.
- Right-click on folder ##.0 (“##” is the version of Camtaisa used) and click on Export. Save the file in a safe place on your computer (it is a backup).
- Right-click on the folder ##.0 and click on Delete.
- Close the registry editor and open Camtasia.
Black Screen error in Camtasia
The problem with the black screen is often related to a simple setting that is not set correctly, so users must ensure that everything works correctly before starting a recording session. If you wish to install Camtasia 8 or Camtasia 9, you will need the latest versions of the Windows operating system to take full advantage of this screen recording software. Sometimes, antivirus software can cause Camtasia to display a black screen instead of your videos. So you can fix the black screen error with a few clicks.
To solve the problem with the black screen during the screenshot session, close Camtasia and right-click on the desktop. Select Properties > Settings > Advanced > Troubleshooting and set the hardware acceleration to None. After completing this action, restart the software and start a new recording session.
The error with the asset library could not be loaded.
Camtasia Studio 9 Error – “Sorry the asset library couldn’t load”. This error occurs when the user tries to start camtasia studio 9. In this case, the resource library is not loaded, so camtasia studio 9 cannot start. To fix the error, you must delete the preinstalled fixed asset library. camtasia recorder works well in this problem, but camtasia studio does not open.
Go to drive c :
Then go to the “Program data” folder. By default, the Program Data folder is configured to show and hide the folder first. To show and hide it, click on the menu bar. then go to “View” and check the box “hidden files that are displayed”.
Open the folder and locate the TechSmith folder.
Then open the camtasia Studio folder in the Techsmiths folder.
Locate the Library 3.0 folder. Right-click on it and simply delete the folder. Return to the Start menu and restart camtasia studio 9.
Recording with TechSmith Camtasia Recorder on some Windows guests at a resolution other than the default resolution may cause Camtasia Recorder to crash.
The use of non-standard resolutions in the virtual machine may cause TechSmith Camtasia Recorder to crash when you start recording on some Windows guest operating systems.
Set the virtual machine to a default resolution, such as one of the following resolutions:
1024×176, 1280×720, 1600×1200, 1680×1050, 2048×1536 or 2560×1600.
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