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Skype is the world’s most popular messaging application, but in addition to instant messaging, it also supports video and audio calls. However, many users reported a problem with the sound of their system. During screen sharing, the Skype system sound does not work.
The system sound is the sound from the speakers built into our computers. Sharing the system sound allows users to share sounds during a call. To share the system sound now, simply share it while sharing the screens. That is, during a call, click on “+” or go to “Call” in the menu and select “Share system sound”. And that’s all. At this point, the sound of your audio or video material with your voice reaches your student. Of course, your voice will be muted so that the main sound is the system sound.
Sharing system sounds does not work for several reasons. Your audio drivers may be the cause of the problem. Make sure your audio drivers are not defective or outdated. Windows can also interfere with your sound.
How to Repair Skype Not Working Share System Sound
Match Windows sound settings With Skype audio settings
- Select Start → Control Panel → Sound or Sounds and Audio Devices.
- Then open Skype, select Tools >Options >Audio settings.
- From the Speakers drop-down list, select the playback device you want to use.
- Make sure that the audio devices match.
Reinstalling the Skype application
- Uninstall Skype. Do not run the application after installation.
- Simultaneously press the Windows and R keys on your keyboard.
- Type “%appdata%\skype” in the Run window and click OK.
- Locate and delete the shared.xml file.
- Open the folder containing your Skype Name.
- Locate and delete the config or config.xml file.
- Go back to the appdata folder and rename Skype, for example Skype_old.
Check the speaker and microphone configuration.
- Open Skype.
- Go to Tools > Options.
- Go to the Audio Settings tab.
- Make sure the microphone and speakers are properly adjusted. If you like, you can test Skype’s microphone and speakers. If your speakers and microphone have passed the test, it means they are properly configured and work with Skype.
- Click Save to save your changes.
Updating the audio driver
- Click on the Start Menu button at the bottom left of the screen, type Device Manager, then select its entry in the list of available results by clicking on the first one.
- You can also use the combination of Windows Key + R Key to access the Run dialog box. Type devmgmt.msc in the dialog box and click OK to run the Device Manager.
- Expand the Sound, Video and Game Controllers pane by clicking with the left mouse button on the arrow next to the name. Right-click on each entry in the list and select Update Driver from the context menu.
- In the new window, select Automatically check for driver update and wait until the tool is able to find new drivers.
- Repeat the same procedure for all audio devices.
- Check if the problems are fixed!
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