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Several Windows users asked us questions after they could not play back some video formats (especially .MKV formats) or wanted to rename or edit other details of an.MP3 or.MP4 file. The error code that appears is 0xC00D36CB. While some users report that the problem only occurs with a handful of files, others say they cannot suddenly read MKV files. Although the problem is most often reported in Windows 10, we also found some incidents in Windows 7 and Windows 8.1.
Reasons for error code 0xC00D36CB:
- The media player does not support a file format.
- Wrong codec.
- Corrupted file.
Download VLC Media Player.
VideolAN’s VLC Media Player can play any existing file format. The first thing you want to do to fix the 0xc00d36cb error is to recover and install the VLC Media Player.
Now open the file with the VLC Media Player, which was a launch error message. You will be surprised to see that your video is working well.
You can either download it from the official website here, or go to the Windows App Store and download it from there. If you are already using VLC and you are still getting the error, then you want to jump to solution #2 and see if it helps.
Solving video playback problems
Before you engage in more advanced repair strategies, we will first make sure that your Windows 10 computer is not able to solve the problem automatically. The reason you encounter the 0xC00D36CB error is probably due to a defective or damaged component that interferes with normal video playback.
Fortunately, Windows 10 is very good at identifying and correcting the most common causes that affect video playback. Several Windows 10 users who have encountered this particular error code have successfully resolved the problem by performing video playback troubleshooting to automatically identify and provide an appropriate solution.
Here is a quick guide to troubleshooting video playback from the built-in Windows 10 menu:
- Press Windows + R to open a Run dialog box. Then type ms-settings:troubleshoot and press Enter to open the Troubleshooting tab of the Settings tab.
- Once you are in the Troubleshooting window, look in the right pane and scroll down to find and solve other problems. When you are there, click Play Video, then click Run Troubleshooting in the new context menu that appears.
- After the utility starts, wait until the first scan is complete. This procedure determines whether one of the repair strategies provided with the utility applies to your current situation. If an appropriate repair strategy is found, click Apply this repair to apply the recommended repair strategy.
- Once the repair strategy is applied, restart your computer to apply the changes and wait until the next boot sequence is complete. Once the next boot sequence is complete, repeat the action that previously caused the 0xC00D36CB error and check that the problem is solved.
RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance
CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.