How to Fix Failed to Lock Profile on Fortnite



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Fortnite is now available on almost all platforms, including Xbox, PC, PlayStation and even Android and iOS. However, with the versions for PC, Xbox and Playstation, there are some difficulties. I get an error message “Failed to lock profile”, when someone tries to join a multiplayer game or when someone starts the game. This doesn’t happen to everyone but some disgruntled gamers face this problem.

If you are one of the users facing this bug, this guide will be useful for you. Fortnite cannot lock a profile if you have problems installing or connecting the game. In any case we will consider all possible solutions to this problem. No doubt, one of the fixes mentioned below will solve this problem for you.

How do I fix a user authentication error in Fortnite?

Some users claim that you do not need to reinstall or restart Fortnite.

Apparently, simply going back to mode selection and choosing “Save the World” or other single player content should solve the problem.

Rather, it should be considered as a workaround, since Fortnite is a multiplayer game.

This means that an accidental rejection of players in the main game modes will force them to quit the game.

Of course, the reason why this problem occurs is unknown.

Thus, the standard solution is to wait for Epic Games to release a new patch that will fix this problem.

If you are not a patient type, you can just play the Fortnite single game modes.

If you also have this problem, please contact Epic Games customer service for help.

If you have not tried it yet, the first thing you should do is download the Epic Games launcher.

After that you are ready to prove who is the king of the island.

Restart the game

You can restart the game to solve the problem “Fortnite failed to lock your profile”. Here is a tutorial.



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  • Find the settings icon (it can be displayed as three horizontal lines) in the upper right corner of Fortnite.
  • Then click on it. Then click on the power icon to finish the game.
  • After that, restart the Fortnite game.
  • After completing the process, check if the problem “Could not block the Fortnite PC” has been solved.

Reset the game mode

You can also try to reinstall the game mode to solve an annoying problem. Here are the detailed steps:

  • Quit the game / launch program and close Fortnite in Task Manager.
  • Then open the launch program and go to the Fortnite tab.
  • Now click on the “Settings” icon and then on the “Options” icon.
  • Then uncheck the box from the game mode with which you have problems and click “Apply”.
  • Wait until the process is complete and restart the system. Then reinstall the game mode and see if the problem with the game has been solved.

Change the game’s privacy to “Private”.

In most cases, this problem occurs when you close a mission and prepare for another, but the game does not save it. He still thinks that you are in the previous session. Thus, changing the confidentiality of the party can sometimes solve the problem of not being able to block the profile.

  • Go to Settings in the game menu.
  • Here you can find the party settings. Change the privacy status of the part from public to private.
  • Then play this game.
  • Then change the setting from private to public and wait a few minutes. This should solve the problem.

Changing the privacy of the game works for some people, but not for all. If it does not work either, try the following solution.

Change the region of your game

Fortnite uses a network of distributed servers to deliver content to players. You may have a current profile error when the regional server is overloaded or does not respond to your requests properly. In this case, changing the game region may solve the problem.

  • Open the game menu and go to the “Settings” tab.
  • Then change the mapping area as you see fit. It is best to choose the server with the lowest ping.
  • Now start the game and check if the problem with the profile has been solved.


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