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A small window appears in the startup bar with the message “Windows could not connect to the system”. The problem prevents a standard user from connecting to the system. As an administrator, you can read why the service does not respond in the system event log.
The error message looks like this:
C:\windows\system32\config\systemprofile\ Desktop is not accessible
Access is Denied.
How to Fix Desktop is not accessible:
Troubleshooting in safe mode
a. Restart your computer.
b. When the computer starts, you will see that your computer’s hardware is listed. When you see this information, gently press the F8 key on your keyboard several times until the Windows 7 Advanced Startup Options screen appears.
c. Use the arrow keys to select the Safe Mode option you want.
d. Then press the Enter key on your keyboard to switch to safe mode on Windows 7.
e. When you start Windows, you are on a typical login screen. Log in to your computer and Windows 7 goes into safe mode.
f. Perform all necessary tasks and, when you are finished, restart your computer to return to normal mode.
Manual copy of the desktop folder in the system profile
If you look closely at the error message, it will search for your desktop under C:\Windows\system32\config\systemprofile. However, the usual location of the desktop is under C:\Users\<username>\Desktop. They are assigned internally. So, to fix this problem if it works, follow these steps:
- Copy C:\Users\<username>\Desktop
- Navigate to C:\Windows\system32\config\system profile
- Paste the folder of the desktop you just copied.
- Restart your computer and check if the problem is solved.
- If you cannot see your desktop folder, change the display settings to show and hide hidden files.
Use System Restore
1. Open System Restore
In the Windows 10 search field, search for System Restore and choose Create a restore point from the list of results. When the System Properties dialog box appears, click the System Protection tab and then click the Configure button.
2 Enable system recovery
Click here to enable system protection, then use the Max Usage slider to determine how much of your hard disk should be used to store recovery points – 5% to 10% is usually enough – and click OK.
3. PC restoration
When you want to return to a recovery point, reopen the System Properties dialog box (see step 1), click the System Protection tab, and then click the Restore System button. Follow the instructions on the screen and, when prompted, select the desired recovery point.
Create a new user account
- Right-click on the Windows Start button.
- Select Control Panel.
- Select User Accounts.
- Choose Manage another account.
- In PC Settings, select Add new user.
- Use the Accounts dialog box to configure a new account.
RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance
CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.