Last Updated on July 24, 2019
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One Saturday evening, while the world was just trying to play Netflix and Chill, Netflix stopped working. After logging in, website users received a “Netflix Site Error” message on their screen.
Seeing it on a Saturday night was really exciting. So many people lied to their friends to get out of the plans so they could watch their favorite show. So many people just wanted to meet each other while Netflix played clumsily in the background.
According to the Netflix website, the error on the Netflix website is often easy to fix, and in a short time you can watch your favorite shows and movies again. In most cases, the problem concerns information in your browser that is not up to date, so it must be updated to continue.
How to fix the Netflix site error:
Although the Netflix application is available on a variety of platforms, there are solutions to repair a buggy application that works on all devices, regardless of the device you use.
Check if Netflix is really down
If the Netflix application cannot be loaded or a movie or TV show does not start, it may simply be because the Netflix service itself has failed or is offline. One way to check if Netflix has failed is to open another application on the same device that needs the Internet, such as YouTube. If this application works correctly, the problem could be from Netflix servers. You can also check the status of the Netflix service on the Is Netflix Down? page of the official website.
Delete the Netflix cookie from your web browser
- Go to netflix.com/clearcookies to delete the Netflix cookie; this will disconnect you from your account.
- Select Login and enter your Netflix email and password.
- Try Netflix again.
Check your Internet connection
If your Internet does not work, Netflix will not work. Make sure your Wi-Fi or mobile connection is enabled and that your device is not accidentally in aircraft mode. Try other applications to see if they can connect to the Internet.
Disconnection of Netflix on all devices
Occasionally, using Netflix on multiple devices, even if your subscription allows it, can cause conflicts within Netflix servers. This can be fixed by disconnecting Netflix on each device at a time. You can do this on the Netflix website in the account settings, which you can access via the icon at the top right after logging in. Make sure you click Disconnect from all devices, wait a few minutes, then reconnect to your device.
Restart your browser
- Exit your browser.
- Restart your browser.
- Try Netflix again.
Try to use a VPN.
If you still experience this Netflix localization problem later on, you should check your network connections for persistent problems. See also how to customize the Watch List on Netflix.
If the Netflix site error – we cannot process the request at this time – persists, you may need to extend your troubleshooting to your Netflix account and network devices.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.