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With Storport (storport.sys), Microsoft Windows offers a storage port driver that is particularly suitable for high-performance buses such as Fibre Channel buses and RAID adapters. However, there may be a number of reasons why a Blue Screen of Death error may occur.
It is your memory driver that is triggered, and this particular OFF error is usually an indication of a hardware problem (drive, controller, RAM, maybe power supply, etc.), especially if it is intermittent.
A possible source for your blue screen are the Intel RST/Storage drivers, you can try uninstalling them and returning to the native Windows drivers to see if it helps.
Perform a clean boot
When Windows starts, a smooth boot is performed with a minimum of drivers and boot programs. This avoids software conflicts that occur when you install a program or update or run a program on Windows 10, Windows 8.1, Windows 8, Windows 8, Windows 7 or Windows Vista. You can also troubleshoot or determine which conflict is causing the problem by performing a clean boot.
You must log in to the computer as an administrator to perform a restart.
Your computer may temporarily lose some functions when you restart it. If you start the computer normally, the functionality returns. However, you may receive the original error message or encounter the original behavior if the problem persists.
If your computer is connected to a network, network policy settings may prevent you from performing these steps. We strongly recommend that you do not use the system configuration utility to change your computer’s advanced boot options unless requested by a Microsoft support technician. Otherwise, the computer may become unusable.
Update the drivers for this device.
To do this, follow these steps:
1. In the Device Manager, click the Driver tab in the Device Properties dialog box.
2. Click Update Driver to launch the Hardware Update Wizard.
3. Follow the instructions to update the driver.
Switch to safe mode with network connection
- Make sure your computer is turned off.
- Press the power button to turn on your PC. If Windows then displays a login screen (i.e. Windows is fully started), press and hold the power button to turn it off.
- Repeat steps 1) and 2) until the message Preparing for automatic repair appears on the screen.
- Wait until Windows finishes diagnosing your PC and click Advanced Options.
- Click on Troubleshooting.
Install the driver in compatibility mode
Follow the steps below to install the driver in compatibility mode:
1. Download the chipset driver from hp.com and save it to your local hard drive.
2. Right-click on the driver installation file and select “Properties”.
3. select the Compatibility tab.
4. Check the box next to “Run this program in compatibility mode” and select the operating system from the drop-down list.
5. install the driver and check its proper operation.
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