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This problem is a common problem on Windows. This happens when you try to run the Windows built-in troubleshooting function to solve problems, or when you try to run the official Microsoft Fix It Tools.
When you perform the Troubleshooting, the following error message is displayed.
“An error occurred while troubleshooting. A problem is preventing the troubleshooter from starting.”
If you click on the “Show error details” link, you will receive random error codes that may be different for different computers.
If you also have this problem, this tutorial will certainly help you to solve it.
There may be several reasons for this problem, so try to find the following solutions one by one until you have solved the problem:
Starting cryptographic services with the Service Manager
This is the most common solution and should solve the problem immediately, because if the cryptographic services process is not executed in the background, your troubleshooting will not work. To enable cryptographic services:”.
- Press the Windows and R keys simultaneously to launch the RUN dialog box. Type services.msc and press Enter. The Service Manager opens.
- Scroll through the list and double-click Cryptographic Services. Its start type will be set to MANUAL on your system.
- Set the start type to Automatic. Also click Start to start this service immediately if it is not running. Click Apply and OK to save the changes.
- Apply the changes and restart your PC. Your problem should be solved now and the troubleshooting should work fine, but if it doesn’t work, try some of the other solutions in this article.
Run System File Checker
You can run the SFC (System File Checker) search on the computer that replaces missing or corrupted files and checks if the problem persists.
a. Type’cmd’ in the Start search field. Right-click on’cmd’ in the list of programs, then select Run as administrator.
Note: If you are prompted for an administrator password or confirmation, enter your password or click Next.
b. Type the following command, then press ENTER :
Update Intel Rapid Storage Technology
If you received this error message after updating your PC configuration with a new hard disk or SDD, it is possible that the problem is caused by an old Intel Rapid Storage Technology driver that does not know how to work with your current disk size.
If this scenario applies, you should be able to solve the problem by updating your Intel Rapid Storage Technology driver version through official channels. Similar users who had difficulty correcting the same error message reported that they had been able to resolve the problem indefinitely.
Uninstalling Intel Matrix Memory
In fact, if you are using Intel Matrix Storage, but you have also installed the Intel Rapid Storage driver (or the AMD equivalent), you may see error code 0x8e5e0247 due to a conflict between the two drivers doing essentially the same thing.
In this case, you should be able to solve the problem by using the Programs and Features utility to uninstall the Intel Matrix Storage utility. Several users who experienced the same problem reported that the error code no longer occurred after following these instructions and restarting their computer.
If you still have problems with your convenience store after using these solutions, please report it in the comments section below, we will be happy to resolve your problem.
RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance
CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.