Do you have problems with your Microsoft Surface Pro 4, where the mouse pointer jumps , as if it were trying to avoid a cat? It’s a problem that could complicate the use of the device, and it’s probably quite frustrating. The cursor jump is not only for surface 4, we should point it out, so for those who have different computers, we recommend you follow the guide we are about to interpret, and we hope that this will help you.
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If you are faced with Microsoft Surface Pro mouse pointer problems where the mouse pointer jumps around or moves around by itself or jumps irregularly or sometimes disappears, this article shows how to recover the mouse pointer and get it to behave correctly.
Make sure your palm is not on the touchpad
Normally we are so busy that we do not realize that some of the simple problems are caused by our own actions. As you can see, the Surface Pro’s touchpad is not small, so there is a good chance that the palms will rest on the touchpad and the cursor will jump, depending on the writing position.
With current technology, laptops should have sensors that can detect when a palm rests on the touchpad to avoid unintended problems, but unfortunately this is not the case.
If you have a secondary USB or wireless mouse, you can use it and completely turn off the touchpad.
Turn off the touchpad
Press Windows + I to start the application Settings app, then click the labeled section Devices. From there, you should see the option to disable the touchpad. If you are not using Surface Pro 4, this option may not be displayed.
Simply locate the supplied Touchpad software and turn it off from there. Or better yet, look for the touchpad icon on one of your F buttons, then press Fn and that special button F to turn the touchpad off.
The touchscreen driver may be defective
Several users have stated that this mouse pointer problem can be solved by disabling the touchscreen driver. Hey, this is probably not the ideal solution if you want to use the touch screen for different tasks.
For now, that’s what it is, and you may need to work with it until Microsoft releases a patch. Let’s get down to business.
Start Device Manager by pressing Windows + X button to start Power User Menu, then select Device Manager from the list. The next step is to find the touchscreen driver, right-click it and select the Disable Device option.
I hope something will help you here!
- Cursor jumps or moves randomly during input
- No cursor movement, mouse pointer moves irregularly or slowly.
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