The DNS server does not respond under Windows 10/8/7



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If you try to connect to the Internet, the connection may fail when we initiate Troubleshooting and you receive this error message: The device or resource (DNS server) does not respond. The exact mistake would be:

Your computer appears to be configured correctly, but the device or resource (DNS server) is not responding.

Fix DNS problems



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DNS server does not respond

If you have DNS problems on your Windows 10/8/7 computer, there are few things you could try to fix.

Before starting, save your router settings and update your router firmware. For more information, refer to the router manual.

1] The first attempt is to change the DNS server address manually. Follow these instructions

  • Go to Start and click Control Panel
  • Open Network and Internet and go to Network and Sharing Center.
  • Click Change adapter settings
  • You now see the list of network adapters. Select the network adapter you are using, right-click it and open Properties.
  • Then click Internet Protocol Version 4 (TCP/IPv4)
  • You see Internet Protocol Properties
  • Select Select Use the following DNS server address :
  • Enter the preferred DNS address : 208. 67.67.222.222
  • Enter the other DNS address: 208.67.220.220
  • Also check the Confirm output parameters box.
  • Click OK and finish the operation.

Now you must now specify the same DNS address in the router configuration. Refer to the router manual for more information.

2] If this doesn’t help, you can try installing and configuring OpenDNS and see if it helps.

3] The next suggestion I have to make is to enter the physical address into the network adapter setting and see if it works for you. To do this-

  • Go to Start and enter CMD and press Enter.
  • At the command prompt (14), type
  • Locate your network adapter

Then follow these steps-

  • Click Expand and select Network Address.
  • Select radial key Value
  • Enter the physical address you noted previously (in my case it was 78-DD-08-F1-DF-B0) Remove hyphens if you enter for example 78DDDD08F1DFB.
  • Click OK
  • Restart the system.

See the manufacturer’s website now, find the appropriate drivers and update the drivers to see if this solves your problem.

4] The last suggestion I should make is to disable your firewall completely and see if it helps your connection.

Let’s hope something helps.

These resources may also interest you :

  1. How to clear the DNS cache from Windows
  2. Change DNS settings in Windows
  3. Manage browsing speed by changing DNS settings
  4. Poisoning and spoofing the DNS cache
  5. Check if your DNS settings have been compromised.



RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance

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