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This error seems to be caused by a non-Windows application/service. Touchpads are the user’s shortcut to productivity on laptops. Multi-finger or touch gestures and support provide space for different key combinations. However, on some Lenovo laptops that use Alps Pointing Device Touchpad drivers, an error occurs in the Define Hard Disk Drive User Settings. This error occurs mainly when starting a computer. This error could be caused by the fact that the incorrect update of the Alps Point device driver was installed in the background.
Lenovo G50-80 is the name of the error that contains the details of the error, including why it occurred, what component of the system or application failed, to cause this error with other information. The numerical code of the error name contains data that can be decrypted by the manufacturer of the defective component or application. Error in the use of this code can occur in many different places in the system, so it is always difficult for a user to locate and correct the cause of the error without special technical knowledge or appropriate software, even if he has some details in his name.
Disable the Alps input pointing to the device from MSConfig.
- Enter msconfig in the Start search field and select System configuration.
- Go to the Services tab.
- Disable the entry for the Alpine pointing device in the list that fills the field.
- Select Apply, then OK.
- Restart your computer and the error should occur.
The solution worked for a lot, and once the error was fixed, the error Define user parameters for drive failure no longer occurs. However, it is possible that a future update will solve this problem. So keep your eyes open. When the drivers receive an update, enable the service again to check if the Alps pointing device error has been fixed.
Updating or reinstalling the touchpad driver
In many cases, problems with the Lenovo touchpad that do not work are due to defective drivers. You will need to update or reinstall your touchpad driver to resolve these issues. Dealing with drivers, although necessary, can sometimes be very delicate and time-consuming. You need to find the right drivers for your computer and install them step by step.
Uninstalling the driver
If nothing works, you can uninstall the Alps pointing device driver. It is available under Mice and other pointing devices. Then restart your computer and delete the remaining folder in the next location in the file explorer: C:\Program Files. Restart your computer and check if you are still receiving the error message.
If the above methods cannot help you, the problem may be a material problem or something you cannot solve on your own. In both cases, you should find an expert to solve the problem for you. It is strongly recommended to contact Lenovo Customer Service. They can help you find an effective solution or have your laptop repaired or replaced.
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