How to Troubleshoot Netflix Error Codes M7353 and M7363-1260-00000026 Issue

Last Updated on February 28, 2022



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Lately, many people are facing Netflix error code M7399 or M7363-1260-00000026 when streaming. There can be several reasons for this error. The error messages have been appearing for some time. The good thing is that this error, like many other errors, is documented on the official Netflix website.

This is not a serious problem or something that affects your device’s hardware in any way. There may be simple reasons why certain system components are not being updated or disabled.

What are the causes of Netflix error codes M7353 and M7363-1260-00000026?

  • You are using private browsing.
  • Your Google Chrome profile is corrupted.
  • You need to update the page you’re using.
  • You don’t have enough memory on your computer.
  • The Widevine content decryption module in Chrome has not been updated or has been disabled.

How to resolve Netflix error codes M7353 and M7363-1260-000026?



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Reinstall your browser

  1. Right-click on the Start button and select Run from the Win + X menu.
  2. To open the uninstaller, type appwiz.CPL in the Open field in Run and press Enter.
  3. Select your browser.
  4. Click Uninstall and Yes to uninstall the selected browser.
  5. Restart Windows after uninstalling your browser.
  6. Go to your browser’s website and download the latest version from there.
  7. Install your browser using the installation wizard you downloaded for it.

Set up a new browser profile

  1. To do this in Chrome, select the Profile button on the browser toolbar.
  2. Click Add to open the window.
  3. Enter a name for your new user profile.
  4. Select a profile image.
  5. Click Add.

Update the browser

  1. Click the Configure and manage Google Chrome in Chrome.
  2. Select Help from the menu.
  3. Click About Google Chrome to open a tab.
  4. Click Restart after Chrome updates.

Clear browser data

  1. Press Ctrl + Shift + Delete on this browser.
  2. Select the Cached Images, Cookies, and Browsing History options.
  3. From the Period drop-down menu, select All periods.
  4. Click Clear Data to delete the data from Chrome.



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Frequently Asked Questions

This usually indicates that your browser is storing information that needs to be updated. To resolve the issue, follow these steps to troubleshoot your browser. If you see an error code with this message, look it up in our help center.

  1. You are using private browsing.
  2. Your Google Chrome profile is corrupted.
  3. You need to reload the page you are using.
  4. You don't have enough memory on your computer.
  5. The Widevine content decryption module in Chrome has not been updated or has been disabled.

  1. Reinstall your browser
  2. Set up a new browser profile
  3. Refresh your browser
  4. Clear your browser data