Problem with the wireless adapter or access point, known as Network Diagnostics Troubleshooter



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If Windows Network Diagnostics sends a message – Problem with a wireless adapter or access point , here is what you should look at on your Windows computer 10/8/7.

Our first approach should isolate the problem and understand if it is the source of the computer’s own wireless connection. Therefore, check whether other systems connected to your wireless router or access point are working properly or not. If we are sure that the problem is only related to the computer, we can continue with the following troubleshooting:

Problem with the radio adapter or access point



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1] Turn off the modem, router and computer

Turn on the modem by following these steps :

  1. Connect the modem, router and wired computer. Turn the modem off every 3
  2. Wait 30 seconds.
  3. Turn on the router. Wait 30 seconds.
  4. Turn on the computer.

Check if this solves the problem. The purpose of Power Cycling is to ensure that the memory of each of the three network devices is updated.

2] Reset Winsock, TCP/IP & DNS Flush

You can perform the following steps manually – Reset Winsock, Reset TCP/IP and clear the DNS cache.

Or you can download our free FixWin software with just one click.

Restart the system. Check if the problem is solved or proceed to the next step.

3] Update network drivers

Sometimes network drivers are not updated. Update the drivers as follows:

  1. Right-click the Start button and select Device Manager.
  2. Expand option for network adapters.
  3. Right-click each adapter and select Update driver software.

In some cases, you may need to download compatible drivers from the company’s Web site.

4] Use network reset

The network reset function in Windows 10 helps you reinstall network adapters and reset network components to their original settings.

Related read : 5 convenience stores to solve network problems.

I hope something will help you solve the problem.



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