What is Connected Devices Platform Service? Should I Disable It?

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Connected Devices Platform Service (CDPSvc) is a Win32 service. It is only launched when the user, application or other service starts it under Windows 10 Home 1507, Windows 10 Pro 1507, Windows 10 Education 1507, Windows 10 Enterprise 1507. This service is disabled in Windows 10 Home 1511, Windows 10 Pro 1511, Windows 10 Education 1511, Windows 10 Enterprise 1511. This service starts automatically when the operating system of Windows 10 Home 1607, Windows 10 Pro 1607, Windows 10 Education 1607, Windows 10 Enterprise 1607, Windows 10 Home 1703, Windows 10 Pro 1703, Windows 10 Education 1703, Windows 10 Enterprise 1703, Windows 10 Home 1709, Windows 10 Pro 1709, Windows 10 Education 1709, Windows 10 Enterprise 1709, 1803 Home, 1803 Pro, 1803 Education, 1803 Enterprise, 1809 Home, 1809 Home, 1809 Education, 1809 Enterprise When the Connected Devices Platform Service is started, it works as NT AUTHORITYLocalService in a shared svchost process.exe with other services. If the platform service for the connected devices does not start, the details of the error are recorded in the event log. Windows 10 then starts and informs the user that the CDPSvc service could not be started due to the error.

This protocol provides a detection system to authenticate and verify users and devices, and to exchange messages between devices. It provides a means of transport diagnosis to establish connections between all of a user’s devices, whether available in the cloud or in direct physical presence.

Controversies surrounding the surrounding CDP service

There have been many user stories about the service that have consumed too much disk space and led to slow performance on some computers. This raises many suspicions, as there is no apparent reason for the existence of the service. It is also known that the service causes many errors in the Windows event log. One of these errors was “Error 7023”, which is automatically recorded in the event log and has no significant effect on the performance of the system or any other application.

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Should it be disabled?

There is a conflict in the statements of users on this issue. Some users who have disabled the service have used their computers without problems or side effects. However, some users have reported problems connecting some devices to the computer. Therefore, we recommend that you disable the service if you do not regularly use Xbox Live or other Bluetooth devices with your computer.

Disable Service Through The Registry

Since you have learned that this problem is completely untouchable, the best way to solve it is to disable the service with the registry editor.

Step 1: From your computer, go to the WinX menu and select the Run option. You can also press the Windows and R keys to launch the same dialog box.

Step 2: Type regedit in the text box and click OK to continue.

Step 3: When the UAC is called, click Yes. In the Registry Editor, navigate to the following path:


Step 4: Once you have reached the CDPUserSvc key, go to the right zone and search for the word DWORD to start. Double-click on the STARTWORD.

Step 5: In its edit box, change the value data from 2 to 4 and click OK to make the changes effective.

Step 6: Finally, restart your computer and when it restarts, you will notice that the number is different. CDPUserSvc_35375 appears, confirming that the module is already disabled.


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