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The error code 0xC8000247 is often displayed when Windows tries to find and install updates using the Automatic Update Service, or when the user tries to manually install a particular Windows update using the Windows Update Standalone Installer program on a computer running Windows 7 or Vista. Another symptom of the 0xC8000247 problem is that Microsoft Security Essentials (or Windows Defender) cannot update or download the virus database (definitions).
Updates are nothing more than improvements to the current software, there may be security updates to protect your computer from malware and virus attacks. In general, the Windows operating system is configured to automatically check and install updates through its internal service called Windows Update.
If the problem is “0xC8000247”, the user may receive one of the following error messages:
“Windows Update Service is not running”
“Windows Update could not run”
“Installer encountered an error: 0xC8000247”
In this tutorial, you will find the most effective ways to fix the 0xC8000247 error in Windows Update (Windows Standalone Installer encountered an error: 0xC8000247).
Why does your computer receive a Windows update error?
There are several reasons why any computer can encounter problems with the Windows Update service client in the operating system,
- Firewall issues
- Internet connection problems
- Problems with file system corruption
- Windows Update Service corrupted
Here, you must perform the steps according to the causes of this error code 0xc8000247 in the Windows Update Client / Windows Update Service.
How to collect the WindowsUpdate.log file
- Click the Start button, type “WindowsUpdate.log” (without quotes) in the search bar, and press Enter. We will see a file called “WindowsUpdate.log”.
- Now click on the “File” menu and then on “Save as”.
- Click on “Desktop” on the left side and then on the Save button.
Run the System File Checker tool.
This should be the first main processing if you receive an update error. System File Checker carefully scans the entire PC for missing or corrupted system files and replaces them with a new one. You don’t need to find this tool online because it is a command line utility that is easy to use.
Step 1: Open the command prompt as an administrator. Go to the Start menu and search for the command. Right-click on the command prompt and choose Run as administrator.
Step 2: Type the following command and press Enter.
Resetting the Windows operating system
NOTE: Only try this option if you don’t have a lot of data on your computer because it takes some time to back up existing files and reinstall your current application.
- If you are using Windows 10, simply type “RESET PC” in the Cortana search bar (search using the Windows Start button) and select RESET PC from the list of results.reset pc under Windows 10.
- Then click on the Start button under RESET PC to continue.
- There are two options for keeping your files clean (you must backup your desktop files, images, downloads and documents before proceeding with the complete cleaning).
- After the reset, you can perform the updates cleanly and without any problems.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.