How to Fix Installer Error in Star Citizen on Windows 10 PC

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The game is only a constant source of entertainment and pleasure if we do it without hindrance or difficulty. The same fun and pleasure turns into pain when we have an obstacle or anger in our game.

It’s as if we’re talking about a Star Citizen installation error. Always keep in mind that there are no bugs or errors in any software or game.

To fix this bug, Star Citizen has been removed, but the problem is still not solved?

Well, you have nothing to worry about at all.

Because we are here to help you solve your problem with simple methods. Before we get to the topic, we would like to inform you about this problem.

The reason for the failure of the Star Citizen installation program

This can happen for several reasons.

  • APPDATA junk files
  • Logical error on the hard disk
  • Game files are broken down into different folders
  • Source of conflict
  • Damaged data in USER folder

Run the Launcher as an Administrator

If the game has no administrator rights, it restricts some of its normal operating requirements, and this can cause some problems when opening or playing the game. So, if you get a Star Citizen 10002 error, try running Game Launcher as administrator.

Right click on the startup bar and select “Run as administrator”. If you want to open it as an administrator every time in the future, you can right-click on the Launcher and select “Properties”. On the “Compatibility” tab, select “Run this program as administrator” and click “Apply / OK” to save your changes.

Delete the USER folder

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In fact, many affected users who also faced this problem successfully solved the problem by going to the Roberts Space Industries folder and removing the USER folder. It has been confirmed that this process solves most of the file integrity issues that can cause Star Citizen installation to fail.

If you think this scenario is applicable, follow the instructions below to remove the temporary files associated with your account and fix the error in Star Citizen:

  • First, make sure that Star Citizen (Game + Launcher) is completely closed and that no related processes work in the background.
  • Open the Explorer and browse to the folder where you installed Star Citizen. If you haven’t installed it at random, here’s how to fix it:
  • C: \ Program Files \ Roberts Space Industries \ StarCitizen \
  • When you are in the right place, double-click the USER folder to access its contents.
  • When you are finally inside, press Ctrl + A to highlight everything inside. Then right-click the selected item and select “Delete” in the new context menu that appears.
  • After deleting the USER folder, delete the contents of the Recycle Bin.
  • Restart the game and finish the connection process according to the instructions. Then install the update according to the instructions and see if the process will end without the same installation error.

Use the New launcher to fix the Star Citizen installation error.

Most of the affected users have successfully resolved this obstacle with the latest version of the launch tool.

In fact, this problem occurs when the startup file you use is saved somewhere other than the game, or when you use a startup program that does not work with the game version of Star Citizen.

You can solve the problem by downloading the latest version of the startup program and installing it in the same place as the main game files.


In addition, if you still get the Star Citizen 10002 error, it is possible that your ISP is causing discrepancies. In this case you can use VPN to solve the problem.

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