How to Troubleshoot Netflix Error Code U7361-1254-C00DB3B2

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  1. Download and install the repair tool here.
  2. Let it scan your computer.
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Error code U7361-1254-C00DB3B2 occurs in some Windows 10 users when trying to stream content from Netflix. Most of the affected users report that this problem occurred after installing a Windows update.

What causes Netflix error code U7361-1254-C00DB3B2?

This particular problem can occur for a variety of reasons, such as an incorrect Windows update or an outdated version of Windows, or even a 4K screen resolution. Therefore, if you have a Full-HD or HD display resolution on your laptop or desktop computer, there is very little chance that 4K display users will use it.

How to resolve Netflix error code U7361-1254-C00DB3B2?

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Uninstall the HEVC Extension application

  1. Go back to Settings.
  2. Select Apps and click Apps and Features.
  3. Find the HEVC Video Extension.
  4. Right-click it to open the drop-down menu.
  5. Click the Uninstall button.
  6. Restart your computer and try again.

Resetting the HEVC Extension

  1. Open the Run dialog box by pressing Windows + R and typing ms-settings.
  2. Click on Applications.
  3. Select applications and features.
  4. Find the HEVC video extension and click it to open.
  5. Find Microsoft Corporation and click under Advanced Settings.
  6. Now select Reset.
  7. Confirm the action by clicking Reset again.
  8. Wait for the process to complete.
  9. Then reboot your computer.
  10. Try to enable Netflix streaming again.

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