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The error code 0x80073712 means that a file required by your Windows Update is missing or corrupted. The good news is that the problem in question does not mean that your valuable operating system is doomed to stagnation and decline. The Windows 0x80073712 update error is perfectly resolvable: in fact, to get rid of it, it only takes a little determination and the corrections proven below.
Execution of the DISM tool
- Move the mouse over the right edge of the screen, and then press Search.
(If you are using a mouse, point to the upper right corner of the screen, move the mouse pointer down and click Search.)
- Type the prompt in the search box.
- In the results list, scroll down or right-click on Command Prompt, then press or click Run as Administrator.
- In the Administrator: Command command prompt, type the following commands. Press Enter after each command:
- DISM.exe /Online /Clean image /Scan health
- DISM.exe /Online /Cleanup – Image /Health restoration
- To close the administrator: Command prompt, type Exit, and then press Enter.
- Run Windows Update again.
Clear the Windows update cache
Clearing the Windows update cache is another useful method to correct the error code 0x80073712. Here is the procedure:
1) On your keyboard, press the Windows logo key and simultaneously press R. Then copy and paste services.msc into the field and click OK.
2) Scroll down, right-click on Windows Update. Then click on Stop.
3) Simultaneously press the Windows logo button and R, then copy C:\Windows\SoftwareDistribution\Download into the field and press Enter.
4) Simultaneously press Ctrl and A, then right-click to display a menu, then click Delete.
5) If you are prompted to grant administrator rights, check the box before you do so for all current items and click Continue.
6) Return to the Services window, right-click on Windows Update and click Start.
7) Restart your computer and try Windows Update again to see if the error code disappears.
RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance
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I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.