Fix Error Code 0x90010108 on Xbox One
Error code 0x90010108 occurs when some Xbox One users attempt to open certain games. For most users, it will appear immediately after installing Borderlands 2 or Plants Against Zombies when the user tries to press the Home button.
Remember to try these basic troubleshooting steps first:
- Power cycle instructions here. Hold the Xbox logo on your console for about 8-10 seconds until the console shuts down.
- Check the status of the Xbox Live! service.
- Visit Xbox.com/Support – There are a wide variety of topics and support available.
- Contact Xbox Support – You have chats, phone calls, emails, everything.
- Search – Use Google, the sidebar, and the forums. If you don’t search before posting, your post may be deleted.
To access the official Xbox support account for this thread to help you, please reply to this comment with your username “xbox_support” with “/u/” in front and no spaces in between.
Try Playing the Disk on another Xbox One Console.
If you read the disk on another console, you can tell if the problem is related to the single disk or the console drive. Test the disk on a friend’s console or at a store that can test a disk.
If your disc runs on another Xbox One console, go to the next section None of my discs play, or my disc is not recognized when I insert it.