The Windows 10 Settings application does not open or starts the Store application instead

RECOMMENDED: Click here to fix Windows errors and optimize system performance

If you find that the Windows 10 Preferences application doesn’t start or opens, or the Store application starts instead, this Microsoft troubleshooter will fix the problem for you.

The Windows 10 Settings application does not open

July 2020 Update:

We now recommend using this tool for your error. Additionally, this tool fixes common computer errors, protects you against file loss, malware, hardware failures and optimizes your PC for maximum performance. You can fix your PC problems quickly and prevent others from happening with this software:

  • Step 1 : Download PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.


Microsoft is aware of this problem. Some Windows 10 users have reported that after installing or upgrading to Windows 10, when they click the configuration application to open it when it is not open. Others reported that it opens the Store application instead.

Microsoft has classified this issue as Emerging Issue 67758 and has released this troubleshooting until a solution is found to help you safely resolve the issue.

After downloading the file, click the file to run it. When it opens, click Next.

It will take you to a screen that says : Correct or bypass problem 67758. Click Next again.

The tool will analyze your system and determine if this applies to your system and if problems are detected, it will report them and propose to correct them.

If none is found, it will signal number not available.

Download troubleshooting from Microsoft.

Let us know if it worked for you.

Thanks for Andy Malone’s advice.

Solution: Create a new local administrator account as follows. Add it from the Control Panel or Run or search lusrmgr.msc and open the Microsoft Common Console Document. Right-click on’Users’ and select’Add new user’ to make the necessary settings. Now log out of your account using Ctrl+Alt+Del, then log in to your newly created account. If you can now open Settings, move your personal data and files to the new account and make the new account an administrator account:

UPDATE: Microsoft has released a cumulative update for Windows 10 KB3081424 that prevents this problem,

RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance

Related Video