Fixing Error Code 0xc00000e9 BSOD in Windows

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Restart your computer.
Disconnect all external devices.
Scan Windows for errors.
Boot into safe mode.
Update your drivers.
Perform a Windows Startup Repair.
Scan your PC for malware.
Test your hard drives.

Why does 0xc00000e9 appear on my computer? Error code 0xc00000e9 is usually a hardware error related to BIOS settings. When you see this error, it is usually because your computer is unable to communicate with the hard drive. Another reason is an issue with the SSD (Solid State Drive) during Windows setup.

Solution 3 – Run Check Disk Scan
Hard drive with bad sectors, hard drive errors, or file system errors can cause this error code 0xc00000e9 to appear on Windows 10 PCs. Look for errors and fix them.


The 0xc00000e9 error is usually caused by a defective or defective hard disk. This will be the final judgment, unless the solutions listed below indicate otherwise.


If in the case, it’s the hard drive that failed, you can send it to a recovery company to recover your data, it’s a tedious process, but if you’ve never backed up, then this is when you start with a learned lesson.

The error code 0xc00000e9 may occur due to:

  • Defective or damaged hard disk.
  • Hard disk connected in bulk.
  • Defective USB or DVD that you are using as an installation device.
  • Windows updates.
  • Improperly configured or corrupted registry files.
  • Obsolete PC drivers.

Here’s how to fix it:

Repair your PC using the Advanced Startup function

Advanced Startup

Move the mouse to the bottom right of the screen.
They opened the charm bar.
Click with the left mouse button on the “Settings” function in the charm bar.
In the “Settings” menu, left-click the “Change PC settings” function.
On the left side of the window, you must click with the left mouse button on the “Update and restore” function.
Click with the left mouse button on the “Restore” function.

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On the right side of the window is “Extended Start”.
In the “Extended Start” function, left click the “Restart Now” button.
You must now wait until the Windows 8 or Windows 10 device is restarted.
After the restart, you go directly to the “Extended start” function.
In the “Extended Start” function, you must now select the “Automatic Repair” function and follow the on-screen instructions.
Once the automatic repair function is complete, you will need to restart your Windows 8 or Windows 10 device and see if this problem persists.

Changing the BIOS settings


Another way to correct the 0xc00000e9 error is to boot the computer from the hard disk. If that is said, here are the steps to follow:

Turn off your computer.
Start it by pressing the power switch.
Press the appropriate button to access the BIOS settings. The key depends on the make of the computer you own. It is best to consult your user manual, but in general it may be F12, F2, ESC or Delete.
Once you are in the BIOS Setup Utility, go to Boot Options. Set the hard disk as the main boot device. Use the arrow key to move it up the list.
Save the changes you have made and restart your computer. That should solve the problem.

Repair the MBR with Windows PE

Windows PE

The 0xc00000e9 error can occur if you install Windows without setting the Master Boot Record (MBR), so you must set your C drive as MBR to 0xc00000e9.

1) Connect the hard disk or external drive with Windows PE to your computer.

2) Start Windows PE and set your C drive as the primary boot record.

3) Restart your computer to reinstall Windows to see if the problem is solved.

Please let us know in the comments field if this tutorial has been useful for you and also write us questions on this topic and we will see how we can help you.

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