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Error code 0X80048820 means that you are connected to the Internet but cannot download or send emails.
It seems that Microsoft Windows Live programs are trying to synchronize via the Windows Time Service. However, this service was disabled because I was facing the same problem. Therefore, I have taken the following steps to solve this problem; you can try this solution below:
1) Go to Run, then enter “services.msc” and press ENTER.
2) Look for the “Windows Time” service, then activate it and make sure that the service is set to Startup Type to “automatic”.
3) Go to Run, then type “cmd” and press ENTER.
4) Type the following command line w32tm /resync
You will see the result below: Sending the Resync command to the local computer The command has been successfully executed.
5) Close Windows Live Mail and reopen it, it will take about a few minutes to download and view all your emails.
Set the security settings of Internet Explorer to use SSL.
Secure Sockets Layer (SSL) is a security setting that allows you to connect to websites and online services to protect your account and PC.
On Windows 7 and Windows Vista, click Start. In the search box, type Internet Explorer, then, in the list of results, click on Internet Explorer.
On Windows XP, click Start, click All Programs, then, in the results list, click Internet Explorer.
On the Tools menu, click Internet Options. (If you do not see the Tools menu, press the Alt key on your keyboard.
In the Advanced tab, under Security, clear the Check server certificate revocation check box.
Make sure the Use SSL 2.0 and Use SSL 3.0 check boxes are checked, then click OK.
Make sure that Internet Explorer is not configured to work offline.
If Internet Explorer is configured to work offline, you cannot connect to the Internet or Messenger.
- On Windows 7 and Windows Vista, click Start. In the search box, type Internet Explorer, then, in the list of results, click on Internet Explorer.
- On Windows XP, click Start, click All Programs, then, in the results list, click Internet Explorer.
- On the File menu, click Work Offline to clear the check box (If the File menu is not displayed, press the Alt key on your keyboard.
- On the Tools menu, click Internet Options.
- On the Connections tab, click Never select a connection, then click OK.
- Close Internet Explorer.
- Try to connect.
Create a new account
- Open Live Mail,
- Delete the existing account,
- Add a new account and activate the “Configure manually” option,
- Now set the connection parameters to
Incoming Server Name: pop3.live.com
Incoming Server Port: 995
Outgoing Server Name: smtp.live.com
Outgoing Server Port: 25
Require Outgoing Authentication…Yes
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.