Last Updated on August 2, 2021
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It is very frustrating when Outlook keeps asking for your password after you have already entered it several times in the application. If the problem persists, it can really drive you crazy because you have to enter your password every time you click on something in the app. Outlook is one of the most widely used email client platforms for business communication. It offers an easy-to-use interface with the best security protocols for effective secure communication.
There are several reasons why it keeps asking you to enter your password. Maybe your profile is set to authenticate every time you send an email. Or maybe your profile is corrupt and is causing the problem.
Either way, there are several checks and fixes to try to get rid of the Outlook error on your computer. However, sometimes Outlook users encounter some problems, and one of them is that Outlook is constantly asking for a password. To solve this problem, below you will find a simple and easy-to-understand list of possible solutions.
What makes Outlook keep asking for passwords in Windows 10
Outlook, developed by Microsoft, is one of the most widely used online email client platforms. However, when you use Outlook, you may encounter some problems, and one of the most common is that Outlook keeps asking you for your password.
In general, this problem is caused by several factors, which are listed below.
- Outlook settings: The mentioned problem can occur when there is a problem with the settings of your Outlook application.
- Windows update or upgrade: A Windows update or upgrade may reset the user settings for some applications, which may cause this problem.
- Network connection: If your network is slow or unstable, Outlook may lose connection to the mail server. It will ask for a password when it tries to reconnect.
So if you encounter this problem, please switch to a more stable network environment first. If Outlook is still asking for the password, you can try the following suggested methods.
How to solve the “Outlook keeps asking for password” problem in Windows 10
Manually disconnect your MS account from your office applications
- Open Review.
- Go to Settings and select Accounts.
- Select email and app accounts
- Select the accounts you use for other applications
- If you see your email addresses, disable them.
- Outlook Restart
Reset the connection settings for Outlook
- Go to the Control Panel and click Information Manager to log in.
- Go to User Accounts and go to Login Information Manager.
- Under Windows Credentials and General Credentials, delete any saved credentials that refer to Office 365 or ms. outlook email addresses.
- Click Details, and then select Delete Storage.
- In the warning box, click Yes.
- Repeat until you have deleted all the credentials associated with your email address.
Check the credentials settings
- Start Outlook and go to File.
- Under Account Settings, select Account Settings.
- Select your Exchange account.
- Click the Edit button and go to Other Settings.
- Click the Security tab.
- Make sure the Always Request Credentials option is not selected under a User ID.
- Click OK and restart Outlook.
Remove cached passwords
- Exit Outlook.
- Click Start and go to Control Panel.
- Go to Credentials Manager and find the credentials set that Outlook has in its name.
- Click the name to expand the credentials set, then click Remove from Storage.
Enable login with password
- Click the File tab, then click the Account Settings tab.
- Double-click the account in the Email tab.
- A new window will appear where you need to check the Remember password checkbox.
- Another suggestion is to check if the option to save your username and password in Outlook is enabled.
Create a new profile
- Exit Outlook.
- Go to the Control Panel and click on Mail.
- Click on View Profiles and then click on Add.
- Enter a name for your profile and click OK.
- Enter your name and email address.
- Click Next and then Done.
- In the main window, select a new profile in the Always Use This Profile dialog box, then click OK.
Install the latest Outlook update
It’s important to keep your software up to date so you can patch security vulnerabilities and add new features. Follow these simple steps to check for Outlook updates and make sure they can be downloaded and applied automatically.
- Open Outlook and go to File.
- Select the office account and click Update Settings.
- Select Update Now from the menu to check for new Outlook updates.
Note: If you do not see this option, updates are disabled; select Enable updates.
Temporarily disable the antivirus program or boot to safe mode
An antivirus program can interfere with Outlook if it is using an add-on or firewall. If Outlook checks and sends emails without problems after either of these actions, reinstall the antivirus program.
Run Outlook in safe mode and disable the add-ons
- Go to File and click Options.
- In the left pane, select Add. A new popup window will open where you can view and manage all installed add ons.
- Click on the add-on you want to remove and another small window will open. Click on the Delete button.
Note: Opening Outlook in safe mode does not mean using Windows in safe mode – these are two different things.
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Frequently Asked Questions
Open Outlook, go to File -> Account Settings -> Account Settings. Select the Exchange account and click the Edit button. In the new dialog box, click the Advanced Settings button. On the Security tab of the Microsoft Exchange dialog box, uncheck Always ask for credentials.
Persistent password requests in Outlook can have several reasons: Outlook is configured to ask for credentials. An invalid password is cached in the account store. Required authentication settings for the outgoing and incoming server.
This problem can occur if the Network Security setting is set to a value other than anonymous authentication on the Security tab of the Microsoft Exchange login dialog box.
Open the Settings app by clicking its icon on the Start menu or by pressing the + I key combination with the Windows logo. Click on Accounts. Click the "Login" options on the left, then select "Never" for the "Login Required" option if you want Windows 10 not to ask for your password when you wake up from sleep.